CARFAX CA incident

Several Canadian registration records are temporarily offline

Resolved after 4 hours 15 minutes, affecting Alberta Registration and Registration and 1 more, on June 17, 2026.

monitoring Jun 17, 2026, 10:05 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 17, 2026, 06:04 AM UTC
Resolved
Jun 17, 2026, 10:20 AM UTC
Duration
4h 15m
Detected by Pingoru
Jun 17, 2026, 06:04 AM UTC

Affected components

Alberta RegistrationRegistrationBritish Columbia RegistrationManitoba RegistrationReport CompletionNew Brunswick RegistrationReport CompletionReport CompletionNewfoundland RegistrationNorthwest Territories Registration

Update timeline

  1. identified Jun 17, 2026, 06:04 AM UTC

    Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.

  2. identified Jun 17, 2026, 07:06 AM UTC

    Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.

  3. identified Jun 17, 2026, 09:00 AM UTC

    Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.

  4. monitoring Jun 17, 2026, 10:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 17, 2026, 10:20 AM UTC

    This incident has been resolved.

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