CARFAX CA incident

VIN Scan Website

Resolved after 2 hours 12 minutes, affecting Report Completion, on April 24, 2026.

monitoring Apr 24, 2026, 06:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 24, 2026, 05:24 PM UTC
Resolved
Apr 24, 2026, 07:36 PM UTC
Duration
2h 12m
Detected by Pingoru
Apr 24, 2026, 05:24 PM UTC

Affected components

Report Completion

Update timeline

  1. investigating Apr 24, 2026, 05:24 PM UTC

    Severity 2 - We are currently investigating this issue. VIN Scan Website is available, but reports are currently not completing.

  2. monitoring Apr 24, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 07:36 PM UTC

    This incident has been resolved.

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