CARFAX CA incident

VIN Scan Website

Critical Resolved View vendor source →

CARFAX CA experienced a critical incident on April 24, 2026 affecting Report Completion, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 05:24 PM UTC
Resolved
Apr 24, 2026, 07:36 PM UTC
Duration
2h 12m
Detected by Pingoru
Apr 24, 2026, 05:24 PM UTC

Affected components

Report Completion

Update timeline

  1. investigating Apr 24, 2026, 05:24 PM UTC

    Severity 2 - We are currently investigating this issue. VIN Scan Website is available, but reports are currently not completing.

  2. monitoring Apr 24, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2026, 07:36 PM UTC

    This incident has been resolved.