CARFAX CA is currently experiencing a major incident affecting Report Completion and Report Completion and 1 more component, which began 4h ago. The vendor's full update timeline is below.
Affected components
Report CompletionReport CompletionReport CompletionAccidents/Damages/EstimatesReport Completion
Update timeline
- investigating Jun 03, 2026, 01:56 PM UTC
Severity 2 - We are currently investigating the issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- identified Jun 03, 2026, 02:37 PM UTC
The issue is been identified and a fix is being worked on by our data provider.
- identified Jun 03, 2026, 04:59 PM UTC
Severity 2 - Our data provider continue working on resolving this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.