Resolved after 10 hours 48 minutes, affecting Report Completion and Report Completion and 1 more, on June 3, 2026.
Severity 2 - Our data provider continue working on resolving this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Affected components
Update timeline
- investigating Jun 03, 2026, 01:56 PM UTC
Severity 2 - We are currently investigating the issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- identified Jun 03, 2026, 02:37 PM UTC
The issue is been identified and a fix is being worked on by our data provider.
- identified Jun 03, 2026, 04:59 PM UTC
Severity 2 - Our data provider continue working on resolving this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- identified Jun 03, 2026, 06:42 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 03, 2026, 08:15 PM UTC
Severity 2 - Our data provider continue working on resolving this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- resolved Jun 04, 2026, 12:44 AM UTC
This incident has been resolved.
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