Resolved after 3 days 1 hour, affecting CarfaxCanadaVehicleHistoryApi, on April 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
CarfaxCanadaVehicleHistoryApi
Update timeline
- investigating Apr 17, 2026, 01:56 PM UTC
Severity 2 - We are currently investigating this issue. Vehicle History Report is available, but PDF generation for API users is currently unavailable.
- monitoring Apr 20, 2026, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2026, 03:02 PM UTC
This incident has been resolved.
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