CARFAX CA incident

VIN Scan Single VIN Search Responding Slowly

Critical Ongoing View vendor source →

CARFAX CA is currently experiencing a critical incident affecting Single VIN Search, which began 2h ago. The vendor's full update timeline is below.

Started
May 25, 2026, 05:12 PM UTC
Resolved
Ongoing
Duration
● 2h 26m
Detected by Pingoru
May 25, 2026, 05:12 PM UTC

Affected components

Single VIN Search

Update timeline

  1. investigating May 25, 2026, 05:12 PM UTC

    Severity 1 - We are currently investigating the issue. VIN Scan website is available but Single VIN search is responding very slowly.

  2. investigating May 25, 2026, 07:12 PM UTC

    Severity 1 - We are currently investigating the issue. VIN Scan website is available but Single VIN searches are pending indefinitely.