Resolved after 20 hours 42 minutes, affecting Ontario Liens and Liens and 1 more, on January 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Ontario LiensLiensReport CompletionReport CompletionLien Completion
Update timeline
- identified Jan 01, 2026, 05:34 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- monitoring Jan 02, 2026, 01:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 02, 2026, 02:16 PM UTC
This incident has been resolved.
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