Resolved after 21 hours 9 minutes, affecting Alberta Liens and Liens and 1 more, on January 14, 2026.
Severity 2 - A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Jan 14, 2026, 10:57 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- identified Jan 15, 2026, 02:35 AM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- investigating Jan 15, 2026, 01:44 PM UTC
Severity 2 - We have identified an issue with one of our providers and are working on a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- investigating Jan 15, 2026, 02:33 PM UTC
Severity 2 - We are currently investigation this issue. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- identified Jan 15, 2026, 04:03 PM UTC
Severity 2 - We have identified the issue and are working towards a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- monitoring Jan 15, 2026, 06:37 PM UTC
Severity 2 - A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 08:07 PM UTC
This incident has been resolved.
Your product runs on more than CARFAX CA
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services