Resolved after 45 minutes, affecting Registration and Report Completion and 1 more, on January 23, 2026.
Severity 2 - A fix has been implemented by our provider and we are monitoring the results.
Affected components
RegistrationReport CompletionReport CompletionOntario Registration
Update timeline
- identified Jan 23, 2026, 09:04 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Jan 23, 2026, 09:29 PM UTC
Severity 2 - A fix has been implemented by our provider and we are monitoring the results.
- resolved Jan 23, 2026, 09:49 PM UTC
This incident has been resolved.
Your product runs on more than CARFAX CA
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services