Resolved after 37 minutes, affecting Single VIN Search, on January 23, 2026.
Severity 1 - A fix has been implemented and we are monitoring the results.
Affected components
Single VIN Search
Update timeline
- investigating Jan 23, 2026, 09:28 PM UTC
Severity 1 - We are currently investigating the issue. Single VIN searches on VIN scan are currently not completing.
- monitoring Jan 23, 2026, 09:34 PM UTC
Severity 1 - A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 10:05 PM UTC
This incident has been resolved.
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