CARFAX CA experienced a major incident on January 25, 2026 affecting Liens and Report Completion and 1 more component, lasting 3h 1m. The incident has been resolved; the full update timeline is below.
Affected components
LiensReport CompletionReport CompletionLien CompletionQuebec Liens
Update timeline
- identified Jan 25, 2026, 03:58 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec lien data will be pending.
- monitoring Jan 25, 2026, 06:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 25, 2026, 06:59 PM UTC
This incident has been resolved.