CARFAX CA experienced a major incident on January 28, 2026 affecting Ontario Liens and Liens and 1 more component, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Ontario LiensLiensReport CompletionReport CompletionLien Completion
Update timeline
- identified Jan 28, 2026, 02:04 PM UTC
Severity 1 - We have identified the issue and we are working towards a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- monitoring Jan 28, 2026, 04:38 PM UTC
Severity 1 - A fix has been implemented by our data partner and we are monitoring the results.
- resolved Jan 28, 2026, 06:44 PM UTC
This incident has been resolved.