Resolved after 4 hours 26 minutes, affecting Report Completion and Accidents/Damages/Estimates, on January 29, 2026.
Severity 2 - We have identified an issue with one of our providers. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Affected components
Report CompletionAccidents/Damages/Estimates
Update timeline
- identified Jan 29, 2026, 12:29 AM UTC
Severity 2 - We have identified an issue with one of our providers. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- resolved Jan 29, 2026, 04:56 AM UTC
This incident has been resolved.
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