CARFAX CA incident

VIN Scan: Single Vin Searches Unavailable

Critical Resolved View vendor source →

CARFAX CA experienced a critical incident on February 4, 2026 affecting Single VIN Search, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 05:54 PM UTC
Resolved
Feb 04, 2026, 06:56 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 04, 2026, 05:54 PM UTC

Affected components

Single VIN Search

Update timeline

  1. investigating Feb 04, 2026, 05:54 PM UTC

    Severity 1 - We are currently investigating the issue. VIN Scan single VIN searches are not completing at this time.

  2. monitoring Feb 04, 2026, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 04, 2026, 06:56 PM UTC

    This incident has been resolved.