Resolved after 8 hours 19 minutes, affecting Registration and Report Completion and 1 more, on February 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
RegistrationReport CompletionReport CompletionOntario Registration
Update timeline
- identified Feb 05, 2026, 05:13 AM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Feb 05, 2026, 01:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 01:33 PM UTC
This incident has been resolved.
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