CARFAX CA incident

All Canadian registration records are temporarily offline

Major Resolved View vendor source →
Started
Feb 10, 2026, 12:55 AM UTC
Resolved
Feb 10, 2026, 02:21 AM UTC
Duration
1h 26m
Detected by Pingoru
Feb 10, 2026, 12:55 AM UTC

Affected components

Alberta RegistrationRegistrationBritish Columbia RegistrationManitoba RegistrationNew Brunswick RegistrationReport CompletionReport CompletionNewfoundland RegistrationNorthwest Territories RegistrationNova Scotia RegistrationNunavut RegistrationOntario RegistrationPrince Edward Island RegistrationQuebec RegistrationSaskatchewan RegistrationYukon Registration

Update timeline

  1. identified Feb 10, 2026, 12:55 AM UTC

    Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.

  2. monitoring Feb 10, 2026, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 02:21 AM UTC

    This incident has been resolved.

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