CARFAX CA incident

Quebec Registration Unavailable

Resolved after 46 minutes, affecting Registration and Report Completion and 1 more, on February 13, 2026.

monitoring Feb 13, 2026, 05:36 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 13, 2026, 05:00 PM UTC
Resolved
Feb 13, 2026, 05:46 PM UTC
Duration
46m
Detected by Pingoru
Feb 13, 2026, 05:00 PM UTC

Affected components

RegistrationReport CompletionReport CompletionQuebec Registration

Update timeline

  1. identified Feb 13, 2026, 05:00 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.

  2. monitoring Feb 13, 2026, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2026, 05:46 PM UTC

    This incident has been resolved.

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