CARFAX CA experienced a major incident on February 14, 2026 affecting Registration and Report Completion and 1 more component, lasting 9h. The incident has been resolved; the full update timeline is below.
Affected components
RegistrationReport CompletionReport CompletionOntario Registration
Update timeline
- identified Feb 14, 2026, 02:17 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.
- monitoring Feb 14, 2026, 09:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 14, 2026, 11:18 PM UTC
This incident has been resolved.