CARFAX CA incident
All Canadian registration records are temporarily offline
CARFAX CA experienced a major incident on February 15, 2026 affecting Alberta Registration and Registration and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 15, 2026, 07:40 AM UTC
Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.
- identified Feb 15, 2026, 08:42 AM UTC
Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.
- identified Feb 15, 2026, 09:14 AM UTC
Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.
- identified Feb 15, 2026, 10:10 AM UTC
Severity 1 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing provincial registration data will be pending.
- monitoring Feb 15, 2026, 10:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 15, 2026, 10:48 AM UTC
This incident has been resolved.