CARFAX CA experienced a major incident on March 9, 2026 affecting Alberta Registration and Registration and 1 more component, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Alberta RegistrationRegistrationReport CompletionReport Completion
Update timeline
- identified Mar 09, 2026, 01:16 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta registration data will be pending.
- monitoring Mar 09, 2026, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 09, 2026, 03:46 PM UTC
This incident has been resolved.