CARFAX CA incident

Quebec Registration Unavailable

Resolved after 21 hours 18 minutes, affecting Registration and Report Completion and 1 more, on March 14, 2026.

identified Mar 14, 2026, 06:02 PM UTC

Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.

Started
Mar 14, 2026, 06:02 PM UTC
Resolved
Mar 15, 2026, 03:21 PM UTC
Duration
21h 18m
Detected by Pingoru
Mar 14, 2026, 06:02 PM UTC

Affected components

RegistrationReport CompletionReport CompletionQuebec Registration

Update timeline

  1. identified Mar 14, 2026, 06:02 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.

  2. resolved Mar 15, 2026, 03:21 PM UTC

    This incident has been resolved.

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