CARFAX CA incident

Some Reports Pending on Various Provincial Registrations

Minor Resolved View vendor source →

CARFAX CA experienced a minor incident on March 18, 2026 affecting Alberta Registration and British Columbia Registration and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 08:09 PM UTC
Resolved
Mar 18, 2026, 08:35 PM UTC
Duration
25m
Detected by Pingoru
Mar 18, 2026, 08:09 PM UTC

Affected components

Alberta RegistrationBritish Columbia RegistrationManitoba RegistrationReport CompletionNew Brunswick RegistrationReport CompletionReport CompletionNewfoundland RegistrationNorthwest Territories RegistrationNova Scotia Registration

Update timeline

  1. identified Mar 18, 2026, 08:09 PM UTC

    Severity 2 - We have identified the issue and we are working towards a fix. Some reports are getting stuck pending on various provincial registrations.

  2. monitoring Mar 18, 2026, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2026, 08:35 PM UTC

    Severity 2 - This incident has been resolved. The affected reports are now complete, and all new requests are completing at the usual rate.