CARFAX CA incident
Reports Pending on Various Provincial Registrations
Affected components
Update timeline
- investigating Mar 18, 2026, 09:47 PM UTC
Severity 1 - We are currently investigating the issue. Most newly run reports are pending on various provincial registrations.
- identified Mar 18, 2026, 10:18 PM UTC
Severity 1 - We have identified the issue and we are working towards a fix.
- identified Mar 18, 2026, 10:43 PM UTC
Severity 1 - We have identified that the issue lies with our data partner. We are awaiting a fix on their end. Most reports are currently pending on various provincial registrations.
- identified Mar 18, 2026, 11:33 PM UTC
Severity 1 - We are waiting on a fix from our data partner. We will update once again when there has been a significant improvement. Most reports are still pending on various provincial registrations.
- monitoring Mar 18, 2026, 11:53 PM UTC
Severity 1 - Our data partner has issued a fix and we are monitoring the results.
- resolved Mar 19, 2026, 12:31 AM UTC
Severity 1 - This incident is now resolved.
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