CARFAX CA experienced a major incident on March 19, 2026 affecting Registration and Report Completion and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
RegistrationReport CompletionReport CompletionQuebec Registration
Update timeline
- identified Mar 19, 2026, 04:59 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- monitoring Mar 19, 2026, 06:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 06:34 PM UTC
This incident has been resolved.