CARFAX CA incident

Ontario Registration Unavailable

Major Resolved View vendor source →
Started
Mar 31, 2026, 03:52 PM UTC
Resolved
Mar 31, 2026, 04:40 PM UTC
Duration
48m
Detected by Pingoru
Mar 31, 2026, 03:52 PM UTC

Affected components

RegistrationReport CompletionReport CompletionReport CompletionReport CompletionOntario Registration

Update timeline

  1. identified Mar 31, 2026, 03:52 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario registration data will be pending.

  2. monitoring Mar 31, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 04:40 PM UTC

    This incident has been resolved.

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