CARFAX CA incident

Ontario Liens Unavailable

Major Resolved View vendor source →

CARFAX CA experienced a major incident on April 3, 2026 affecting Ontario Liens and Liens and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 03:26 PM UTC
Resolved
Apr 04, 2026, 04:31 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 03, 2026, 03:26 PM UTC

Affected components

Ontario LiensLiensReport CompletionReport CompletionReport CompletionLien CompletionReport Completion

Update timeline

  1. identified Apr 03, 2026, 03:26 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.

  2. identified Apr 03, 2026, 03:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 04, 2026, 04:31 PM UTC

    This incident has been resolved.