CARFAX CA experienced a major incident on April 10, 2026 affecting Recalls, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Recalls
Update timeline
- identified Apr 10, 2026, 12:49 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Reports will link to the OEM website rather than collect live recall data to avoid pending reports. This will occur for all GMC, Buick and Chevrolet VINs.
- monitoring Apr 10, 2026, 04:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 05:34 PM UTC
This incident has been resolved.