CARFAX CA incident

Quebec Registration Unavailable

Major Resolved View vendor source →
Started
Apr 12, 2026, 02:42 AM UTC
Resolved
Apr 12, 2026, 05:29 PM UTC
Duration
14h 46m
Detected by Pingoru
Apr 12, 2026, 02:42 AM UTC

Affected components

RegistrationReport CompletionReport CompletionReport CompletionReport CompletionQuebec Registration

Update timeline

  1. identified Apr 12, 2026, 02:42 AM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.

  2. identified Apr 12, 2026, 12:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 12, 2026, 05:29 PM UTC

    This incident has been resolved.

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