Resolved after 14 hours 46 minutes, affecting Registration and Report Completion and 1 more, on April 12, 2026.
We are continuing to work on a fix for this issue.
Affected components
RegistrationReport CompletionReport CompletionReport CompletionReport CompletionQuebec Registration
Update timeline
- identified Apr 12, 2026, 02:42 AM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec registration data will be pending.
- identified Apr 12, 2026, 12:45 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 12, 2026, 05:29 PM UTC
This incident has been resolved.
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