CARFAX CA experienced a major incident on April 13, 2026 affecting CarfaxCanadaVehicleHistoryApi, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
CarfaxCanadaVehicleHistoryApi
Update timeline
- investigating Apr 13, 2026, 04:13 PM UTC
Severity 2 - We are currently investigating this issue. Vehicle History Report is available, but PDF generation for API users is currently unavailable.
- monitoring Apr 13, 2026, 06:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2026, 06:30 PM UTC
This incident has been resolved.