CARFAX CA incident

Vehicle History Report PDF Generation

Major Resolved View vendor source →

CARFAX CA experienced a major incident on April 13, 2026 affecting CarfaxCanadaVehicleHistoryApi, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 04:13 PM UTC
Resolved
Apr 13, 2026, 06:30 PM UTC
Duration
2h 17m
Detected by Pingoru
Apr 13, 2026, 04:13 PM UTC

Affected components

CarfaxCanadaVehicleHistoryApi

Update timeline

  1. investigating Apr 13, 2026, 04:13 PM UTC

    Severity 2 - We are currently investigating this issue. Vehicle History Report is available, but PDF generation for API users is currently unavailable.

  2. monitoring Apr 13, 2026, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2026, 06:30 PM UTC

    This incident has been resolved.