CARFAX CA incident

Quebec Liens Unavailable

Major Resolved View vendor source →
Started
Apr 16, 2026, 09:58 PM UTC
Resolved
Apr 16, 2026, 11:48 PM UTC
Duration
1h 50m
Detected by Pingoru
Apr 16, 2026, 09:58 PM UTC

Affected components

LiensReport CompletionReport CompletionReport CompletionLien CompletionQuebec LiensReport Completion

Update timeline

  1. identified Apr 16, 2026, 09:58 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Quebec lien data will be pending.

  2. monitoring Apr 16, 2026, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 11:48 PM UTC

    This incident has been resolved.

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