CARFAX CA experienced a major incident on May 19, 2026 affecting Ontario Liens and Liens and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Ontario LiensLiensReport CompletionReport CompletionReport CompletionLien CompletionReport Completion
Update timeline
- identified May 19, 2026, 02:54 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Ontario lien data will be pending.
- monitoring May 19, 2026, 03:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 03:34 PM UTC
This incident has been resolved.