CARFAX CA experienced a major incident on May 12, 2026 affecting Alberta Liens and Liens and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Alberta LiensLiensReport CompletionReport CompletionLien CompletionReport Completion
Update timeline
- identified May 12, 2026, 02:11 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.
- monitoring May 12, 2026, 02:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 03:01 PM UTC
This incident has been resolved.