CARFAX CA incident

Alberta Liens Unavailable

Major Resolved View vendor source →

CARFAX CA experienced a major incident on May 9, 2026 affecting Alberta Liens and Liens and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 01:46 PM UTC
Resolved
May 11, 2026, 02:32 PM UTC
Duration
2d
Detected by Pingoru
May 09, 2026, 01:46 PM UTC

Affected components

Alberta LiensLiensReport CompletionReport CompletionLien CompletionReport Completion

Update timeline

  1. identified May 09, 2026, 01:46 PM UTC

    Severity 2 - We have identified an issue with one of our providers and we are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing Alberta lien data will be pending.

  2. identified May 11, 2026, 12:01 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 11, 2026, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2026, 02:32 PM UTC

    This incident has been resolved.