CARFAX CA incident

VIN San API Reports Completing Slower than Usual

Ongoing since 01:39 PM UTC, affecting VIN Scan API.

identified Oct 30, 2026, 03:00 PM UTC

Severity 2 - The issue has been identified and we are working towards a fix. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.

Started
Oct 30, 2026, 01:39 PM UTC
Resolved
Ongoing
Duration
● 2h 40m
Detected by Pingoru
Oct 30, 2026, 01:39 PM UTC

Affected components

VIN Scan API

Update timeline

  1. investigating Oct 30, 2026, 01:39 PM UTC

    Severity 2 - We are currently investigating the issue. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.

  2. identified Oct 30, 2026, 03:00 PM UTC

    Severity 2 - The issue has been identified and we are working towards a fix. VIN Scan website is available but reports run by API users are completing slower than usual or not at all.

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