Resolved after 21 minutes, affecting Report Completion and Accidents/Damages/Estimates, on September 18, 2026.
Severity 2 - A fix has been implemented by our provider and we are monitoring the results.
Affected components
Report CompletionAccidents/Damages/Estimates
Update timeline
- identified Sep 18, 2026, 06:26 PM UTC
Severity 2 - We have identified an issue with one of our providers and we are awaiting fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- monitoring Sep 18, 2026, 06:33 PM UTC
Severity 2 - A fix has been implemented by our provider and we are monitoring the results.
- resolved Sep 18, 2026, 06:47 PM UTC
This incident has been resolved.
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