Resolved after 4 hours 23 minutes, affecting Report Completion and Report Completion and 1 more, on September 14, 2026.
Severity 2 - We have identified an issue with one of our providers and are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
Affected components
Report CompletionReport CompletionAccidents/Damages/EstimatesReport Completion
Update timeline
- identified Sep 14, 2026, 10:03 PM UTC
Severity 2 - We have identified an issue with one of our providers and are awaiting a fix. Vehicle History Reports are available, but reports run through any CARFAX Canada product or website containing accident/damage data will be pending.
- resolved Sep 15, 2026, 02:26 AM UTC
This incident has been resolved.
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