Is CareHQ down?

Last checked 1m ago
Current status
CareHQ has degraded performance

4 active incidents: Issue sending emails, System upgrade · +2 more

Official status page: https://status.carehq.co.uk · Polled every 5 minutes · 2 components tracked

CareHQ is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.

Real-time CareHQ status, recent outages, and incident history — pulled directly from CareHQ's official status page at https://status.carehq.co.uk every 5 minutes. Pingoru tracks 2 CareHQ services and has captured 5 incidents in the last 90 days (99.17% uptime). Get email, Slack, Discord, or webhook alerts the moment CareHQ reports a new incident — free for 5 monitors, no credit card.

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CareHQ uptime 99.17% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 362d 9h
    Started Jun 16, 2025, 09:40 AM UTC
    CareHQ App
    Timeline · 4 updates
    • investigating · Jun 16, 2025, 09:40 AM UTC

      We are currently experiencing an issue sending emails through CareHQ. We are working to identify the cause of the issue.

    • monitoring · Jun 16, 2025, 09:44 AM UTC

      It appears as if email is now being sent, the cause of the original issue is still under investigation.

    • monitoring · Jun 16, 2025, 11:13 AM UTC

      Emails are sending as normal now. We are still investigating the cause of the outage. Email appears to have been down for approx. 10 minutes.

    • investigating · Jun 16, 2025, 01:46 PM UTC

      We have identified the cause of the issue. A temporary solution is in place and a permanent solution is being worked on and will be in place Thursday 19th June.

    Latest: We have identified the cause of the issue. A temporary solution is in place and a permanent solution is being worked on and will be in place Thursday 19th June.

Recent outages & incidents

Past 90 days
  1. Resolved 25m
    Started Jun 03, 2026, 08:46 PM UTC · Resolved Jun 03, 2026, 09:11 PM UTC
    CareHQ API
    Timeline · 2 updates
    • investigating · Jun 03, 2026, 08:46 PM UTC

      According to our monitoring system this service has become unresponsive, we’re investigating.

    • resolved · Jun 03, 2026, 09:11 PM UTC

      Service is back up.

    Latest: Service is back up.

See the full CareHQ outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CareHQ outage history →

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Outage history

Past 90 days · 1 incident View full outage history →