Cardstream Outage History
Cardstream is up right nowPingoru has recorded 53 incidents for Cardstream: 26 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 5 of 720 (1%) |
| May 2026 | 4 | 40 of 744 (5%) |
| June 2026 | 2 | 18 of 720 (3%) |
| July 2026 | 3 | 55 of 744 (7%) |
| August 2026 | 3 | 7 of 744 (1%) |
| September 2026 | 4 | 11 of 720 (2%) |
| October 2026 | 3 | 28 of 551 (5%) |
Incidents, newest first
Notice October 21, 2026 3-D Secure PIT Server Test Transactions (Simulator) Maintenance 1d 2h Cardstream Payment Gateway
Started Oct 21, 2026, 11:22 AM UTC· resolved Oct 22, 2026, 01:29 PM UTC
- monitoring Oct 21, 2026, 11:22 AM UTC
Cardstream will be carrying out maintenance on the 3-D Secure PIT Server (Test Simulator). You are advised that access to the 3-D Secure PIT Server for test transactions will be unavailable on Wednesday 21 October 2026. This is a test environment and does not affect production 3DS transactions.
- monitoring Oct 22, 2026, 08:29 AM UTC
Cardstream is continuing maintenance on the 3-D Secure PIT Server (Test Simulator). You are advised that access to the 3-D Secure PIT Server for test transactions will be unavailable. This is a test environment and does not affect production 3DS transactions.
- resolved Oct 22, 2026, 01:29 PM UTC
This incident has been resolved.
Notice October 19, 2026 Settlement Review - AMEX 1h Cardstream Payment Gateway
Started Oct 19, 2026, 03:30 PM UTC· resolved Oct 19, 2026, 04:31 PM UTC
- investigating Oct 19, 2026, 03:30 PM UTC
Cardstream is investigating settlement of Sunday 18 October processing for AMEX transactions. We will provide further updates shortly.
- resolved Oct 19, 2026, 04:31 PM UTC
Cardstream can confirm that the transaction states have now been updated on the Gateway.
Notice October 12, 2026 Settlement Review - Barclaycard Sterling and Paystrax 59m Cardstream Payment Gateway
Started Oct 12, 2026, 09:44 AM UTC· resolved Oct 12, 2026, 10:44 AM UTC
- investigating Oct 12, 2026, 09:44 AM UTC
Cardstream is investigating settlement of yesterday's processing for Barclaycard Sterling and Paystrax transactions. We will provide further updates shortly.
- resolved Oct 12, 2026, 10:44 AM UTC
Cardstream has received confirmation that the Barclaycard transactions have been received for settlement; there is no funds delay expected. Cardstream has received confirmation that the Paystrax transactions sent for settlement 12th October have now been processed. This will result in a day's delay of the settlement of funds for affected transactions.
Notice September 14, 2026 Delayed settlement for OBN Global merchants –
Started Sep 14, 2026, 05:00 PM UTC· resolved Sep 14, 2026, 05:00 PM UTC
- resolved Sep 15, 2026, 08:00 AM UTC
Due to an earlier delay in processing by the OBN Global platform, which has now been resolved, there will be a delay of one day in settlement for some OBN Global merchants. Delayed funds will be settled to merchants as part of their next normal settlement remittance.
Notice September 9, 2026 Gateway Intermittency 7h 37m Cardstream Payment Gateway
Started Sep 09, 2026, 12:16 PM UTC· resolved Sep 09, 2026, 07:54 PM UTC
- investigating Sep 09, 2026, 12:16 PM UTC
Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. Kind regards Cardstream Support
- monitoring Sep 09, 2026, 12:45 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.
- investigating Sep 09, 2026, 03:34 PM UTC
Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it.
- monitoring Sep 09, 2026, 04:35 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.
- resolved Sep 09, 2026, 07:54 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.
Notice September 8, 2026 Gateway incident 1h 13m Cardstream Payment Gateway
Started Sep 08, 2026, 03:24 PM UTC· resolved Sep 08, 2026, 04:38 PM UTC
- investigating Sep 08, 2026, 03:24 PM UTC
Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. Kind regards Cardstream Support
- monitoring Sep 08, 2026, 04:03 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.
- resolved Sep 08, 2026, 04:38 PM UTC
Cardstream can confirm this incident has been resolved.
Notice August 27, 2026 Delayed OBN Global settlements to merchants 2h 26m OBN
Started Aug 27, 2026, 09:44 AM UTC· resolved Aug 27, 2026, 12:10 PM UTC
- investigating Aug 27, 2026, 09:44 AM UTC
OBN Global is currently investigating an issue that has delayed processing and settlements to merchants. As this is an active incident, OBN Global will provide an update later. OBN Global apologises for any delay.
- resolved Aug 27, 2026, 12:10 PM UTC
OBN Global has resolved the incident that delayed Card and Open Banking settlements to merchants on Wednesday 26 August. OBN Global will settle delayed funds to merchants as part of their normal settlement cycle. Please note, that as per Bank Holidays, merchants on daily settlement may receive a delay in settlement due to OBN Global not receiving funds from Card issuers. This is operationally normal, and not related to the resolved incident above.
Notice August 14, 2026 Open Banking via Mastercard 3h 5m Cardstream Payment Gateway, OBN
Started Aug 14, 2026, 01:10 PM UTC· resolved Aug 14, 2026, 04:16 PM UTC
- investigating Aug 14, 2026, 01:10 PM UTC
Cardstream has identified an ongoing issue with Open Banking payments processed via Mastercard, where payments are being declined by the Mastercard retail bank client. The issue has been escalated to Mastercard for urgent investigation. Open Banking payments via OBN Global are affected by this.
- resolved Aug 14, 2026, 04:16 PM UTC
Mastercard has confirmed that this is now resolved.
Notice July 29, 2026 Worldpay Settlement 1d 6h Cardstream Payment Gateway
Started Jul 29, 2026, 08:30 AM UTC· resolved Jul 30, 2026, 02:38 PM UTC
- investigating Jul 29, 2026, 08:30 AM UTC
Cardstream has identified an issue with the Settlement for Worldpay transactions due to be sent on 29 July. This is being investigated and an update will be shared shortly. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
- monitoring Jul 29, 2026, 04:18 PM UTC
All affected transactions have now been sent to the Acquirer. Our engineers continue to monitor and review transaction states.
- resolved Jul 30, 2026, 02:38 PM UTC
Cardstream can confirm that Transactions have been settled with the Acquirer. This incident has been resolved.
Notice July 27, 2026 Incident: Delayed OBN Global settlements to merchants 23h 16m OBN
Started Jul 27, 2026, 04:29 PM UTC· resolved Jul 28, 2026, 03:46 PM UTC
- monitoring Jul 27, 2026, 04:29 PM UTC
Due to a delay in receiving funds/transaction details from an underlying payment provider, transactions captured on Friday and Saturday may be delayed from settlement to merchants. Transactions captured on Sunday are not delayed. OBN Global will onward settle delayed funds to merchants as part of normal settlement when they are received and processed. OBN Global apologises for any delay.
- resolved Jul 28, 2026, 03:46 PM UTC
All delayed funds/transactions have been received by OBN Global and any outstanding amounts will be remitted to merchants as part of their normal settlement cycle.
Notice July 15, 2026 3-D Secure Transaction Authorisations - Mastercard 1h 16m Cardstream Payment Gateway, OBN
Started Jul 15, 2026, 08:12 AM UTC· resolved Jul 15, 2026, 09:29 AM UTC
- investigating Jul 15, 2026, 08:12 AM UTC
Cardstream has seen an increase in 3-D Secure transaction errors for Mastercard transactions. Mastercard is investigating. We continue to monitor authorisation rates and will share further updates shortly.
- resolved Jul 15, 2026, 09:29 AM UTC
Cardstream can confirm that Mastercard 3-D Secure Authentication rates have returned to normal.
Notice June 22, 2026 AMEX transaction states 18h 13m Cardstream Payment Gateway
Started Jun 22, 2026, 04:22 PM UTC· resolved Jun 23, 2026, 10:35 AM UTC
- investigating Jun 22, 2026, 04:22 PM UTC
Cardstream is investigating an issue with AMEX transaction states on the Gateway. We continue to work with AMEX on resolving this.
- resolved Jun 23, 2026, 10:35 AM UTC
AMEX have confirmed the correct transaction states and these have now been updated on the Gateway.
Notice May 18, 2026 3-D Secure Pit Server 22h 56m Cardstream Payment Gateway
Started May 18, 2026, 12:58 PM UTC· resolved May 19, 2026, 11:54 AM UTC
- identified May 18, 2026, 12:58 PM UTC
Cardstream is currently investigating the intermittent availability of the 3-D Secure Pit Server. Please note this is a test environment and does not affect production 3DS transactions.
- resolved May 19, 2026, 11:54 AM UTC
Full 3-D Secure Pit Server availability has now returned. Our engineers continue to monitor.
Notice May 12, 2026 Cashflows Transaction Processing 1h 25m Cardstream Payment Gateway
Started May 12, 2026, 02:02 PM UTC· resolved May 12, 2026, 03:27 PM UTC
- investigating May 12, 2026, 02:02 PM UTC
Cardstream has seen an increase in Acquirer errors for Cashflows transactions. Cashflows has confirmed that they have identified the root cause and are now looking to restore service.
- monitoring May 12, 2026, 02:15 PM UTC
Cardstream has seen Cashflows transaction authorisation rates resume to normal levels. Our engineers continue to monitor.
- resolved May 12, 2026, 03:27 PM UTC
This incident has been resolved.
Notice May 6, 2026 3-D Secure Transaction Authorisation 4h 13m Cardstream Payment Gateway
Started May 06, 2026, 11:00 AM UTC· resolved May 06, 2026, 03:13 PM UTC
- identified May 06, 2026, 11:00 AM UTC
Cardstream has seen an increase in 3-D Secure transaction errors for several Issuers, due to the unavailability of their chosen Access Control Server (ACS). We continue to monitor authorisation rates.
- monitoring May 06, 2026, 12:59 PM UTC
Cardstream can confirm that 3-D Secure Authentication rates have returned to normal. We continue to monitor.
- resolved May 06, 2026, 03:13 PM UTC
This incident has been resolved.
Notice April 30, 2026 EmerchantPay Transaction Processing 13h 23m Cardstream Payment Gateway
Started Apr 30, 2026, 06:34 PM UTC· resolved May 01, 2026, 07:57 AM UTC
- investigating Apr 30, 2026, 06:34 PM UTC
Cardstream has seen an increase in Acquirer errors for EmerchantPay transactions. We are in communication with EmerchantPay, who are also investigating.
- monitoring Apr 30, 2026, 07:03 PM UTC
Cardstream has seen EmerchantPay transaction auth rates resume to normal levels. Our engineers continue to monitor.
- resolved May 01, 2026, 07:57 AM UTC
This incident has been resolved.
Notice February 16, 2026 3-D Secure PIT Server Test Transactions (Simulator) 1h 50m Cardstream Payment Gateway
Started Feb 16, 2026, 10:09 AM UTC· resolved Feb 16, 2026, 11:59 AM UTC
- investigating Feb 16, 2026, 10:09 AM UTC
Cardstream has identified an issue with the 3-D Secure PIT Server for test transactions. This does not affect live 3-D Secure transactions. This is being investigated and an update will be shared shortly.
- resolved Feb 16, 2026, 11:59 AM UTC
The issue has been resolved. Our engineers continue to monitor.
Notice February 10, 2026 Global Payments Settlement 1d 1h Cardstream Payment Gateway
Started Feb 10, 2026, 09:38 AM UTC· resolved Feb 11, 2026, 10:56 AM UTC
- identified Feb 10, 2026, 09:38 AM UTC
Cardstream has identified an issue with the Settlement for Global Payments transactions due to be sent on 10 February. This is being investigated and an update will be shared shortly. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
- monitoring Feb 10, 2026, 11:25 AM UTC
All affected transactions have now been sent to the Acquirer. Our engineers continue to monitor and review transaction states.
- resolved Feb 11, 2026, 10:56 AM UTC
This incident has been resolved.
Notice January 29, 2026 Elavon ISO Settlement 40m Cardstream Payment Gateway
Started Jan 29, 2026, 10:01 AM UTC· resolved Jan 29, 2026, 10:42 AM UTC
- investigating Jan 29, 2026, 10:01 AM UTC
Cardstream has identified an issue with the Settlement for Elavon ISO transactions due to be sent on 29 January. This is being investigated and an update will be shared shortly. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
- resolved Jan 29, 2026, 10:42 AM UTC
All affected transactions have now been sent to the Acquirer.
Notice October 6, 2025 EvoPayments Authorisation Errors 44m Cardstream Payment Gateway
Started Oct 06, 2025, 09:08 AM UTC· resolved Oct 06, 2025, 09:52 AM UTC
- investigating Oct 06, 2025, 09:08 AM UTC
From 07:55 BST, 6 October, Cardstream has seen an increase in authorisation errors for EvoPayments transactions. This has been raised to EvoPayments for urgent review.
- resolved Oct 06, 2025, 09:52 AM UTC
Cardstream saw authorisations return to normal levels from 09:42 BST.
Notice October 2, 2025 Increase in Authorisation Connection Errors 12h 38m Cardstream Payment Gateway
Started Oct 02, 2025, 11:26 AM UTC· resolved Oct 03, 2025, 12:05 AM UTC
- resolved Oct 02, 2025, 11:26 AM UTC
From 01 October 23:55 – 02 October 01:05 BST, Cardstream saw an increase in connection errors for the below Acquirers: - AIB - AMEX - Barclaycard - Cetler - Elavon - Firstdata/Fiserv - HSBC/Global Payments - Lloyds Cardnet - Trust Payments - Worldpay This was due to a change released by a third-party connector. Cardstream saw authorisations return to normal levels from 01:05.
Notice October 2, 2025 Settlement Review 5h 51m Cardstream Payment Gateway
Started Oct 02, 2025, 08:09 AM UTC· resolved Oct 02, 2025, 02:01 PM UTC
- investigating Oct 02, 2025, 08:09 AM UTC
Cardstream is investigating settlement of yesterday's processing for several Acquirers. We will provide further updates shortly.
- monitoring Oct 02, 2025, 09:48 AM UTC
Cardstream continues to investigate settlement of yesterday's processing for several Acquirers. We are awaiting final confirmation from 3rd party networks, to close the investigation with confidence that all transactions have been settled correctly.
- resolved Oct 02, 2025, 02:01 PM UTC
Cardstream has received final confirmation that all processing has settled correctly.
Notice September 3, 2025 Delay in Settlement - AMEX - 29/08 – Cardstream Payment Gateway
Started Sep 03, 2025, 12:41 PM UTC· resolved Sep 03, 2025, 12:41 PM UTC
- resolved Sep 03, 2025, 12:41 PM UTC
AMEX has notified of an issue with the Settlement of AMEX transactions processed on 29 August. The affected file has now been processed. AMEX has confirmed that this will result in a delay in the settlement of funds for affected transactions.
Notice July 8, 2025 Acquirer Timeout Errors - EVO Payments 1d 1h Cardstream Payment Gateway
Started Jul 08, 2025, 03:18 PM UTC· resolved Jul 09, 2025, 04:31 PM UTC
- investigating Jul 08, 2025, 03:18 PM UTC
From 06/07/25, Cardstream has seen an increase in Acquirer timeout errors for EVO Payments transactions. We are in communication with EVO Payments, who are investigating.
- resolved Jul 09, 2025, 04:31 PM UTC
EVO Payments has confirmed that this issue is now resolved. Cardstream has seen authorisations return to normal levels.
Notice June 11, 2025 Delay in Settlement - PROC-84 22h 21m Cardstream Payment Gateway
Started Jun 11, 2025, 11:02 AM UTC· resolved Jun 12, 2025, 09:24 AM UTC
- monitoring Jun 11, 2025, 11:02 AM UTC
Cardstream has identified an issue with the Settlement for PROC-84 transactions processed on 10 June. All affected transactions have now been sent to the Acquirer for settlement. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
- resolved Jun 12, 2025, 09:24 AM UTC
Settlement has successfully processed overnight for PROC-84.