Cardstream experienced a notice incident on September 9, 2026 affecting Cardstream Payment Gateway, lasting 7h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2026, 12:16 PM UTC
Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it. Kind regards Cardstream Support
- monitoring Sep 09, 2026, 12:45 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.
- investigating Sep 09, 2026, 03:34 PM UTC
Cardstream is investigating a degradation in service that is intermittently affecting access to the Merchant Management Systems (MMS) and Transaction processing. We are treating this with the highest priority and working with our engineers to resolve it.
- monitoring Sep 09, 2026, 04:35 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.
- resolved Sep 09, 2026, 07:54 PM UTC
Cardstream can confirm that access to the Merchant Management Systems (MMS) and Transaction processing levels have returned to normal.