Cardstream Outage History
Cardstream is up right nowPingoru has recorded 53 incidents for Cardstream: 26 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 5 of 720 (1%) |
| May 2026 | 4 | 40 of 744 (5%) |
| June 2026 | 2 | 18 of 720 (3%) |
| July 2026 | 3 | 55 of 744 (7%) |
| August 2026 | 3 | 7 of 744 (1%) |
| September 2026 | 4 | 11 of 720 (2%) |
| October 2026 | 3 | 28 of 580 (5%) |
Incidents, newest first
Notice May 29, 2025 Cashflows Incident 6h 57m Cardstream Payment Gateway
Started May 29, 2025, 09:17 AM UTC· resolved May 29, 2025, 04:14 PM UTC
- investigating May 29, 2025, 09:17 AM UTC
Cashflows has reported that they are urgently investigating an incident that is affecting transaction processing. Cardstream's monitoring has identified that transactions have been receiving a 65550 response since 09:47 BST 29/05. We will continue to provide updates. Kind regards Cardstream Support
- monitoring May 29, 2025, 09:38 AM UTC
Cardstream can see that transaction processing for Cashflows returned to normal levels from 10:18. Cardstream continues to monitor.
- resolved May 29, 2025, 04:14 PM UTC
Cashflows has confirmed that no further issues have been observed.
Notice May 16, 2025 Delay in Settlement - Paysafe – Cardstream Payment Gateway
Started May 16, 2025, 12:05 PM UTC· resolved May 16, 2025, 12:05 PM UTC
- resolved May 16, 2025, 12:05 PM UTC
Cardstream has identified an issue with the Settlement for Paysafe Payments transactions processed on 15 May. All affected transactions have now been sent to Paysafe for settlement. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
Notice April 24, 2025 Delay in Settlement - Rapyd (Valitor) 5h 46m Cardstream Payment Gateway
Started Apr 24, 2025, 09:39 AM UTC· resolved Apr 24, 2025, 03:25 PM UTC
- investigating Apr 24, 2025, 09:39 AM UTC
Cardstream has identified an issue with the Settlement file for Rapyd (Valitor) transactions processed on 23 April. Our engineers are investigating this and further updates will be provided.
- resolved Apr 24, 2025, 03:25 PM UTC
The Settlement File has been successfully sent to Rapyd, who has confirmed receipt of the file. Please note, this may result in a day's delay in the settlement of funds for affected transactions.
Notice April 11, 2025 BARCLAYS BANK UK PLC - Response Errors 3d 17h Cardstream Payment Gateway
Started Apr 11, 2025, 02:51 PM UTC· resolved Apr 15, 2025, 08:39 AM UTC
- identified Apr 11, 2025, 02:51 PM UTC
From 10:00 BST 11/04/25, Cardstream saw an increase in errors Cards Issued by BARCLAYS BANK UK PLC. We are in communication with the relevant party as they resolve the issue.
- resolved Apr 15, 2025, 08:39 AM UTC
Cardstream has received confirmation that the Issuer has expedited their fix which was released at 23:30 BST on 14 April. Our monitoring indicates that transaction processing returned to normal from 23:30.
Notice April 9, 2025 Delay in Settlement – OBN Global Limited 2d 4h OBN
Started Apr 09, 2025, 10:44 AM UTC· resolved Apr 11, 2025, 03:13 PM UTC
- monitoring Apr 09, 2025, 10:44 AM UTC
OBN Global Limited has been notified by an underlying supplier that they were unable to send settlement instructions for transactions authorised on 8th April. The result will be a knock-on one-day delay in settlement for OBN Global merchants for transactions that were authorised on the day above. OBN Global apologises for this delay.
- monitoring Apr 10, 2025, 09:08 AM UTC
OBN Global Limited has been notified by the underlying supplier that they were still unable to send settlement instructions for transactions authorised on 8th April. The result will be a knock-on two-day delay in settlement for OBN Global merchants for transactions that were authorised on the day above. Settlement for transactions authorised on 9th April and after are unaffected. OBN Global apologises for this delay.
- monitoring Apr 10, 2025, 04:27 PM UTC
OBN Global Limited has been notified by the underlying supplier that the settlement instructions for transactions authorised on 8th April have now been sent. OBN Global apologises for the delay to settlement.
- resolved Apr 11, 2025, 03:13 PM UTC
OBN Global Limited can confirm transactions authorised on 8th April have been received and processed. OBN Global apologises for the delay to settlement.
Notice April 9, 2025 Delay in Settlement 2d 6h Cardstream Payment Gateway, OBN
Started Apr 09, 2025, 08:58 AM UTC· resolved Apr 11, 2025, 03:19 PM UTC
- investigating Apr 09, 2025, 08:58 AM UTC
Cardstream has identified an issue with Settlement files for transactions processed 08/04 with the below Acquirers: • OBN Global Limited • Checkout.com • Cashflows • Evo Payments • Nuvei • Paysafe • Shift4 (Credorax) • Borgun • Bambora • Fiserv Australia • Decta Gate • NomuPay uP Europe Our engineers are working to resolve this and further updates will be provided.
- investigating Apr 09, 2025, 04:08 PM UTC
Transactions have been recaptured to be sent in tonight's settlement run for the below Acquirers: • Evo Payments • Paysafe • Shift4 (Credorax) • NomuPay uP Europe Please note, this may result in a day's delay in the settlement of funds for affected transactions. Transactions have been marked as accepted for the below Acquirer as these were successfully sent for settlement yesterday evening: • Cashflows Cardstream is in communication with the below Acquirers to confirm the current status of affected transactions: • Checkout.com • Nuvei • Borgun • Bambora • OBN Global Limited • Fiserv Australia • Decta Gate
- investigating Apr 10, 2025, 04:20 PM UTC
Transactions have been recaptured to be sent in tonight's settlement run for the below Acquirers: • Checkout.com • Bambora • OBN Global Limited • Fiserv Australia • Decta Gate Please note, this may result in two day's delay in the settlement of funds for affected transactions. Cardstream is in communication with the below Acquirers to confirm the current status of affected transactions: • Nuvei • Borgun
- resolved Apr 11, 2025, 03:19 PM UTC
Transactions have been recaptured to be sent in tonight's settlement run for the below Acquirers: • Nuvei • Borgun Please note, this may result in three day's delay in the settlement of funds for affected transactions.
Notice March 28, 2025 Delay in Settlement - Evo Payments 22h 31m Cardstream Payment Gateway
Started Mar 28, 2025, 10:16 AM UTC· resolved Mar 29, 2025, 08:48 AM UTC
- identified Mar 28, 2025, 10:16 AM UTC
Cardstream has identified an issue with Settlement files for transactions processed 26/03 and 27/03 for transactions processed using Evo Payments. Our engineers are working to resolve this and further updates will be provided.
- identified Mar 28, 2025, 11:33 AM UTC
Our engineers are recapturing requests for pending transactions. We will provide a further update when these have been completed.
- monitoring Mar 28, 2025, 03:49 PM UTC
Please be aware that we are continuing to monitor settlement processing.
- resolved Mar 29, 2025, 08:48 AM UTC
Cardstream has monitored settlement processes overnight for EVO Payments and this incident is now resolved.
Notice January 14, 2025 Lloyds Bank Plc, Bank of Scotland Plc, and MBNA Limited Issued Cards – 3DS Errors – Cardstream Payment Gateway
Started Jan 14, 2025, 02:01 PM UTC· resolved Jan 14, 2025, 02:01 PM UTC
- resolved Jan 14, 2025, 02:01 PM UTC
From 03:00 GMT 14/01/25, Cardstream saw an increase in 3DS errors from the relevant ACS for Cards Issued by Lloyds Bank Plc, Bank of Scotland Plc, and MBNA Limited. Transaction processing returned to normal levels at 12:45 GMT.