Cardiff University incident

Xerte (Learning Objects)

Notice Resolved View vendor source →

Cardiff University experienced a notice incident on June 2, 2025, lasting 3h 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2025, 09:47 AM UTC
Resolved
Jun 02, 2025, 01:32 PM UTC
Duration
3h 44m
Detected by Pingoru
Jun 02, 2025, 09:47 AM UTC

Update timeline

  1. investigating Jun 02, 2025, 09:47 AM UTC

    University IT are aware of an issue with the Xerte (Learning Objects) service, resulting in viewing and editing of such objects being unavailable. Technical staff are currently investigating. An update will be provided as soon as more information is available.

  2. monitoring Jun 02, 2025, 10:08 AM UTC

    A fix has been implemented and the issues affecting Xerte (Learning Objects) should now be resolved. Engineers are continuing to monitor the service.

  3. resolved Jun 02, 2025, 01:32 PM UTC

    The issue with the Xerte (Learning Objects) service has now been resolved.