Cardiff University incident

Authentication Issues

Minor Resolved View vendor source →

Cardiff University experienced a minor incident on June 18, 2025 affecting Home & Shared drive (H: & S:) and Student Records (SIMS Online), lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2025, 10:13 AM UTC
Resolved
Jun 23, 2025, 10:48 AM UTC
Duration
5d
Detected by Pingoru
Jun 18, 2025, 10:13 AM UTC

Affected components

Home & Shared drive (H: & S:)Student Records (SIMS Online)

Update timeline

  1. investigating Jun 18, 2025, 10:13 AM UTC

    We are aware of an issue causing login and performance issues to some University services and file store, including shared drives. This is being investigated.

  2. resolved Jun 23, 2025, 10:48 AM UTC

    This incident has been resolved.