CardConnect incident

CardPointe Integrated Terminal Service Disruption

Minor Resolved View vendor source →

CardConnect experienced a minor incident on November 17, 2025 affecting CardPointe Integrated Terminal, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 08:01 PM UTC
Resolved
Nov 17, 2025, 10:27 PM UTC
Duration
2h 26m
Detected by Pingoru
Nov 17, 2025, 08:01 PM UTC

Affected components

CardPointe Integrated Terminal

Update timeline

  1. monitoring Nov 17, 2025, 08:01 PM UTC

    We've identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.

  2. resolved Nov 17, 2025, 10:27 PM UTC

    This incident has been resolved.