CardConnect experienced a notice incident on March 2, 2026 affecting CardPointe Integrated Terminal, lasting 17h 55m. The incident has been resolved; the full update timeline is below.
Affected components
CardPointe Integrated Terminal
Update timeline
- identified Mar 02, 2026, 09:04 PM UTC
We have identified a CardPointe Integrated Terminal service disruption which may be impacting your business. Terminals should reconnect automatically. If your device is unable to reconnect, please power cycle the device to restore connectivity.
- monitoring Mar 02, 2026, 09:57 PM UTC
A fix has been implemented, we are monitoring the results. If your device is unable to reconnect, please power cycle the device to restore connectivity.
- resolved Mar 03, 2026, 03:00 PM UTC
This incident has been resolved.