Resolved after 2 hours 52 minutes, affecting Payee User Interface, on March 11, 2024.
A fix has been implemented and we are monitoring the results. Application is back online.
Affected components
Payee User Interface
Update timeline
- investigating Mar 11, 2024, 10:26 AM UTC
We're experiencing an issue with some records not appearing worksheets. We're actively working to identify a fix.
- identified Mar 11, 2024, 10:44 AM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 11, 2024, 11:28 AM UTC
We've identified a fix that requires the application to be in maintenance mode for 30 minutes. CaptivateIQ will be unavailable during that time.
- monitoring Mar 11, 2024, 11:56 AM UTC
A fix has been implemented and we are monitoring the results. Application is back online.
- resolved Mar 11, 2024, 01:18 PM UTC
This incident has been resolved.
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