CaptivateIQ incident
We are experiencing some infrastructure issues which can cause app slowdowns in multiple places
Minor Vendor's status page →
Resolved after 1 hour 28 minutes, affecting Sandboxes, on September 24, 2024.
We are continuing to monitor for any further issues.
Affected components
Sandboxes
Update timeline
- identified Sep 24, 2024, 01:45 PM UTC
We are experiencing some infrastructure issues that may cause some customers to experience slowdowns when viewing worksheets, or possible failures when processing jobs. Our team is investigating now.
- monitoring Sep 24, 2024, 02:50 PM UTC
A fix has been implemented and we are monitoring the results. Record processing performance might still be degraded due to backlog of jobs.
- monitoring Sep 24, 2024, 03:06 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 24, 2024, 03:13 PM UTC
This incident has been resolved.
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