CaptivateIQ incident

Bulk Payout Processing and Payout Export Errors

Major Vendor's status page →

Resolved after 42 minutes, affecting Payouts, on February 25, 2025.

monitoring Feb 25, 2025, 04:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 25, 2025, 03:54 PM UTC
Resolved
Feb 25, 2025, 04:36 PM UTC
Duration
42m
Detected by Pingoru
Feb 25, 2025, 03:54 PM UTC

Affected components

Payouts

Update timeline

  1. identified Feb 25, 2025, 04:30 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 25, 2025, 04:30 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 25, 2025, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 25, 2025, 07:25 PM UTC

    Issue resolved as of 08:36AM PT

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