CaptivateIQ incident

Plan Management Envelope Sending

Resolved after 1 hour 2 minutes, affecting Plan Management, on March 11, 2025.

identified Mar 11, 2025, 02:50 PM UTC

The issue has been identified and a fix is being implemented.

Started
Mar 11, 2025, 02:29 PM UTC
Resolved
Mar 11, 2025, 03:32 PM UTC
Duration
1h 2m
Detected by Pingoru
Mar 11, 2025, 02:29 PM UTC

Affected components

Plan Management

Update timeline

  1. investigating Mar 11, 2025, 02:29 PM UTC

    We are currently investigating an issue where Users are unable to send Docusign envelopes.

  2. identified Mar 11, 2025, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 11, 2025, 03:32 PM UTC

    This incident has been resolved.

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