CaptivateIQ incident

Issue with Dashboards loading

Resolved after 23 minutes, affecting Reporting, on March 12, 2025.

monitoring Mar 12, 2025, 10:10 PM UTC

A fix has been implemented and we are monitoring the results.

Affected components

Reporting

investigating Mar 12, 2025, 10:04 PM UTC

We are currently investigating an issue where users can not load dashboards.
identified Mar 12, 2025, 10:05 PM UTC

The issue has been identified and we are implementing a fix.
identified Mar 12, 2025, 10:06 PM UTC

We are continuing to work on a fix for this issue.
monitoring Mar 12, 2025, 10:10 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 12, 2025, 10:27 PM UTC

This incident has been resolved.

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