Canva experienced a major incident on August 28, 2025, lasting 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 28, 2025, 12:28 PM UTC
We are currently aware of reports from users in Indonesia experiencing difficulty accessing Canva. Our team is investigating this issue and working to resolve it. We will provide updates as more information becomes available.
- monitoring Aug 28, 2025, 12:50 PM UTC
We have implemented a fix for the access issues affecting users in Indonesia. We are currently monitoring the situation to ensure the issue is fully resolved and will provide updates as we verify everything is working normally.
- resolved Aug 28, 2025, 01:23 PM UTC
This incident is now resolved. Thank you for your patience and understanding.