Canva incident

Text input and layout issues on iOS 26.0 (web browser and app)

Minor Resolved View vendor source →

Canva experienced a minor incident on October 2, 2025 affecting iPad app and Editing designs and 1 more component, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 08:49 AM UTC
Resolved
Oct 07, 2025, 02:50 AM UTC
Duration
4d 18h
Detected by Pingoru
Oct 02, 2025, 08:49 AM UTC

Affected components

iPad appEditing designsiOS appViewing designsAdministration and settings

Update timeline

  1. identified Oct 02, 2025, 08:49 AM UTC

    We’re currently investigating critical issues affecting users on iOS 26.0. The main impact is on text input and editing, with layout problems also obscuring certain functionality. Most affected: iOS web browser Also affected: Native iOS app Our team is actively working on mitigations to restore full functionality.

  2. monitoring Oct 07, 2025, 01:22 AM UTC

    We have implemented mitigations for the identified issues and user functionality is restored. We are continuing to monitor for any problems related to the latest iOS releases.

  3. resolved Oct 07, 2025, 02:50 AM UTC

    This incident is now resolved. Thank you for your patience and understanding.